FAQ

Answers before you ask. A few of the questions we hear most often. Don't see yours? Reach out and a real human reads every message.

01How long will my project take?

It depends on scope. A focused brand identity moves faster than a multi-phase campaign or a custom build. What we can promise is that we move fast and keep things moving, and you'll get a realistic timeline in our first conversation, before any work begins.

02What does a project cost?

Every engagement is priced to the project, not a template. We take on work of all sizes, from a single limited-edition drop to a full brand world, and scope pricing around what you actually need. Tell us what you're trying to do and we'll be straight with you about what it takes.

03Do you offer ongoing or retainer work?

Yes. Many clients keep us on retainer after launch for website updates and management, SEO, reputation management, content, and creative direction as new needs come up. We're glad to be a one-off project partner or a long-term extension of your team.

04Who owns the work when it's finished?

You do. For most engagements, you own the IP and deliverables once the project is paid in full. We spell out the specifics in your agreement so there are no surprises.

05Do you work with clients outside Knoxville?

Absolutely. We work with clients across the country. We're based in Knoxville, Tennessee, so local clients get the bonus of working with us in person when it helps (on-site photo sessions, working meetings, and the like), but distance is never a barrier to great work.

06What happens after I reach out?

It starts with a discovery call. We'll talk through your goals, what success looks like, and whether we're the right fit, then map out scope, timeline, and next steps. A real human reads every message; you won't get a bot.

07What kind of work do you take on?

From brand identity and creative campaigns to interactive digital experiences and limited-edition physical products. If it takes creative risk and cultural fluency, it's in our wheelhouse. We treat your brand as a creative medium, not a checklist.

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Still have questions?

Tell us what you're trying to make. We'll help you figure out the right next step.

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